Delete your TravelLog account

This page explains how to permanently delete your TravelLog account and the data associated with it. Application: com.jarm.travellog.

Option 1 — Delete in the app (fastest)

Option 2 — Request deletion by email

If you can't access the app, email armgardtj@outlook.com from the email address associated with your account, with the subject "Delete my account." We may ask you to verify ownership of the account before we delete it.

Account deletion is processed immediately in-app: the deleteUserAccount cascade removes your cloud data and your sign-in account in a single run. For verified requests made by email, we aim to complete deletion promptly. Server logs that mention your account identifier are deleted by our hosting provider within 30 days.

What gets deleted

Deleting your account runs a server-side cascade that permanently removes:

• Your profile and @handle
• Your cloud trips and backups
• The photos you uploaded to trips and expenses (see "Photos" below)
• Any public links you created
• Your friends, friend requests, block list, and pending trip invites
• Your push-notification tokens, wishlist, and any booking imports parsed from forwarded emails
• Your sign-in account itself (Firebase Authentication)
• The app's copy on the phone you delete from — your trips, location points, place suggestions and saved home place are erased from that phone too

Shared trips you own are deleted for everyone on them. On shared trips you were invited to, you are removed as a member and your own comments are deleted.

Cancel your TravelLog Pro subscription in the store before you delete your account. Deleting your account does not cancel a subscription — billing continues through Apple or Google until you cancel it there (iOS: Settings → Apple Account → Subscriptions; Android: Google Play → Profile → Payments & subscriptions → Subscriptions). A subscription can only ever be used by the account that bought it, so if you delete this account and sign up again, the same subscription cannot be restored on the new account. Contact armgardtj@outlook.com if you need one moved.

What is not deleted (and why)

• Copies outside the app — trip exports you saved, and photos in your phone's own photo library, are yours and are not touched. If the account is also signed in on another phone or tablet, that device erases its copy when it next finds the account gone; you can also sign out there. Use Settings → Privacy & Data → Export all my trips before deleting if you want to keep your trips.
• Content already shared with or copied by others — a trip someone else joined or saved a copy of may remain in their account.
• Records we must keep by law or for safety — limited data (for example, purchase / fraud-prevention records and abuse reports you filed or that were filed about your content) may be retained as required. These records are kept only as long as they are needed for safety and billing integrity. Server logs that mention your account identifier are deleted by our hosting provider within 30 days. Everything else is deleted immediately as described above.

Deletion cannot be undone.

Photos

Photos you attach to a trip entry, and receipt photos you attach to an expense, are uploaded to our storage backend (Google Firebase Storage) so they appear on your other devices and for the people you share a trip with. They are private to you and those people; they are never included in a public link.

If you used receipt scanning or imported a booking from a screenshot, that image was also sent to Anthropic (Claude) to be read. It is used only to answer that request and is not used to train their models.

Deleting your account deletes the uploaded photo files from our storage as part of the same cascade, and removes the links to them from trips other people own: your photos disappear from those trips' entries, receipts and photo gallery. Copies of photos that are still in your phone's own photo library are yours and are not touched.